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Multifunctional Online Employee Service Platform
Web and mobile solution for businesses, their staff, and third-party service providers to increase employee engagement and loyalty
Customer
Espresa
Target Audinece
Medium-sized and large businesses
Pain
A need to streamline interaction between businesses, their employees, and third-party service providers.
Solution
The platform makes it easy to offer onsite services to employees, including the smooth access to corporate benefits programs, wellness activities, events, or internal interests groups.
Challenge
Our customer’s intention was to bring much value to companies by providing their employees with easy access to corporate benefit programs, fitness and wellness activities, reimbursement programs, events, affinity groups, and internal communities.
Their ambition was to introduce a comprehensive platform for uniting businesses, employees, and third-party service providers. The solution’s mission was to let companies offer their workers onsite services of different kinds, from car wash, dry cleaning, or beauty procedures to visa support.
One of our key challenges during the solution’s development was to find a business model perfectly crafted for the adoption of a wide range of services that the platform would need to support.
Our Contribution
Our team has been involved in the project during all phases, including architecture, design, development, implementation, and support of the solution, both web and mobile (iOS and Android). We turned the idea into a fully functioning platform in less than 12 months, whereas the development process still goes on, enriching the product with gradual improvements. As soon as Emerline uses the solution as a customer, we are exploring the platform’s opportunities firsthand and collecting the feedback and ideas of our employees to continually upgrade the product, add new features, and eliminate possible bottlenecks.
Key Features
Full spectrum of onsite services provided
Easy management, ordering, and paying for the onsite services ranging from trainings to laundry
Improved staff motivation
Support of a better work-life balance for employees
Enhanced HR processes
Extended opportunities for human resource management
Employee experience programs on one platform
Scaling and automation of corporate employee programs
Efficient dialogue between businesses and their team members
The solution acts as a link between corporate units and individual employees
Technology Stack We Used
Results
Today, the online employee service platform created by Emerline is a widespread solution utilized by American and European companies. It is a trusted provider of support and care for employees, so businesses do appreciate the solution’s power to make their teams’ lives easier and more eventful. If an employer wants to release their staff from the routine household chores, streamline interaction between the departments, or provide engaging activities, the platform is here to help, as we have already implemented all of the above-mentioned functions. As for usability, Emerline has put a heavy focus on it, so that thousands of users can enjoy its intuitive interface on any platform of their choice, either web and mobile, work more productively, and stay loyal to their workplace much longer.
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